1. How to Sign Up for Hotelzify?
Visit our website at hotelzify.com and click on the “Get Started” or “Sign Up” button. Complete the onboarding form and our team will get in touch to assist you with the setup.
2. How to Connect Hotelzify with Cloudbeds for the First Time?
Once you're signed up on Hotelzify, follow these steps to connect with Cloudbeds:
- Log in to your Hotelzify dashboard.
- Navigate to Integrations > Cloudbeds.
- Click on "Connect Cloudbeds".
- You’ll be redirected to Cloudbeds' authorization page. Log in and authorize the connection.
- Once approved, your Cloudbeds data will be synced with Hotelzify.
3. Specific Functionality of the Integration
- Real-time room availability sync
- Automatic booking import from Cloudbeds to Hotelzify
- Rate sync from Cloudbeds to Hotelzify booking engine
- Booking engine powered by Hotelzify embedded in your website
4. What are the Limitations of the Integration?
- Room or rate updates made in Hotelzify will not be pushed to Cloudbeds. Please make those changes directly in Cloudbeds.
- Supports only one Cloudbeds property per Hotelzify account (group account support mentioned below).
- Only confirmed bookings are synced. Modifications or cancellations must be handled manually.
5. How to Disconnect the Apps?
From Hotelzify side:
- Go to Integrations > Cloudbeds in your Hotelzify dashboard.
- Click “Disconnect” and confirm your action.
- The sync will stop immediately and no further data will be pulled from Cloudbeds.
From Cloudbeds side:
Please refer to Cloudbeds’ official article:
How to Disconnect an App from Cloudbeds
6. How to Get Support?
If you face any issues or have questions, please reach out to our support team via:
- Email: support@hotelzify.com
- Chat: Available in your Hotelzify dashboard
- Help Center: help.hotelzify.com
7. FAQ
Q: How long does it take to sync data after connecting?
A: Data sync is near real-time and should be completed within a few minutes.
Q: Can I customize my booking engine after integration?
A: Yes, Hotelzify allows you to fully customize your booking engine's appearance and layout.
Q: Will past bookings be imported?
A: No, only future bookings from the time of integration will be synced.
8. Supporting Group Accounts
Yes, Hotelzify supports group accounts. If you manage multiple properties under a Cloudbeds group account, you can integrate each property separately with individual Hotelzify accounts. Contact our support for assistance with group onboarding.
9. Demo Video (Optional)
Here’s a short walkthrough of the integration setup and features:
Watch Video